Overview

HubSpot CRM may not be the right fit for small businesses, but it is ideal for large eCommerce business owners. Large eCommerce business owners with their in-house customer support department can seamlessly utilize HubSpot to interact with a large customer base. Teams can communicate with each other and clients, all within HubSpot, so you don’t lose any information to cyberspace.

HubSpot includes marketing automation that can be easily used with the help of advanced visual cues. eCommerce business owners can customize this workflow to meet the needs of their online stores and customer retention. The CRM service includes embedded web forms that remove any guesswork about the client’s requirements.

Lastly, HubSpot CRM runs analytics based on web traffic to let you know where the revenue is coming from. You can formulate custom reports to know exactly the information you want and nothing else with this information.

Pros and Cons

• Cross-channel automated marketing application
• Visually appealing
• Free version available

• Sales and marketing platform both have unique costs

Summary

Hubspot is easy to set up and work with. Plus, you can easily upload an excel spreadsheet with the information of all your contact and company details into Hubspot. There are countless integrations available with the software that works perfectly with WordPress and WooCommernce. However, it is mainly recommended for large eCommerce businesses.

Comments

Some features are not available or limited depending on the plan you have subscribed to, So choose your subscription plan wisely.

Eli Reyes

February 20, 2024

HubSpot CRM easily integrates with all types of internet browsers, the entire workflow of the company, and email providers. A remarkably useful eCommerce business tool!

Miles Collins

February 20, 2024

I love how I can remotely use HubSpot CRM on my smartphone. I can keep track of my leads wherever I go, update the team with the latest information and check on leads in countless ways. I really like using HubSpot app!

Christian Morris

February 20, 2024