Overview

Get a chance to make more sales for your growing eCommerce business with Keap. It’s a CRM software that simplifies customer relationship management for even the most complicated business process. Keap allows you to personalize your interactions with your customers and win their loyalty beneficial for your business growth.

Like any other goof CRM system, you can create invoices and manage all types of business transactions without ever needing third-party software. This software can automate follow-ups with leads and customers, which is a great way to increase your conversion rate.

Subscription is available on a monthly basis and includes support via email, calls, and FAQs.

Pros and Cons

• Highly customizable
• Automated lead generation and capturing

• Reporting modules need some improvements
• Lack campaign analysis and testing

Summary

Keap can give you the ability to help the customers and make them feel safe when buying from you. For new users, it can be somewhat tricky to use. It’s highly customizable, which makes it an ideal ticketing CRM software for eCommerce businesses but not suitable for companies unfamiliar with a CRM tool. Customer support is reasonable and provides users with quick responses.

Comments

Easy to use and work with. Helps create campaigns using email marketing tools. It does a commendable job of categorizing customers based on their interests and purchase history.

Jacob Anderson

February 15, 2024

The recent improvements added to the software are great and work perfectly for a new eCommerce business like ours. Customer service is helpful and has always helped my team find a timely solution. It is also a very affordable solution compared to other eCommerce software we have used in the past

Ethan Gonzales

February 15, 2024

My favorite feature of Keap is that it has made our marketing efforts easier by automating and follow-ups. Great software and user friendly

Aiden White

February 15, 2024