The ease of access and interface is brilliant. We now can view the notes in a larger and improved area with the recent updates. It’s a great skill to have when a bulk order needs to be dealt with immediately.
The reports feature very good; it provides an insightful outlook on the data, which further helps us properly analyze the data. The UI is neat and clean, and user-friendly.
I have been using this software for the past year and a half. Now I am using its premium features to deal with my prospects to share updates and sales pitches with my campaign manager. I find Freshworks to be a very useful software for our business.