There is a significant learning curve and setup process with this particular solution, which can be a bit time-consuming depending on your company’s needs. However, the Intact iQ is improving and providing more updates to make it easier for users.
We have been using this software for the last two years. I work as an admin responsible for the setup of the system. So far, we have no complaints.
Great product and a remarkable project manager. However, the support is very slow and can sometimes feel very challenging to deal with, and integration can be a living nightmare.